Terms of service
Welcome to ShopAscents.com (the “website”). Please take a few minutes to review these terms and conditions (“Terms and Conditions”). Your use of our website and your purchase of products from our website each constitute your acceptance of these Terms and Conditions and your agreement to be bound by them. If you do not agree with any of these Terms and Conditions, do not use our website.
These Terms and Conditions apply to the use of this website and to the purchase of Aeroscena products to the exclusion of all others, including those included by you in your order, acknowledgement or other documents or communications and any different or additional terms or conditions to those herein are hereby rejected and excluded.
This website is owned and operated by Aeroscena LLC ("Aeroscena", “we”, “us”, “our”). All inquiries may be directed to:
Aeroscena LLC
Cleveland Clinic GCIC
10000 Cedar Avenue
Cleveland, Ohio 44106
These Terms and Conditions May Change
Aeroscena reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you visit or purchase products from our website.
Website Use and Access
The ShopAscents.com website is for the sole use of individuals and entities wishing to review, consider, purchase or otherwise engage in retail or wholesale transactions involving Aeroscena's products and to conduct business with or contact Aeroscena on their own behalf.
Aeroscena may at any time, in its sole discretion, (1) revoke the access of any user to this website; and (2) modify, change, withdraw or delete this website and/or any of these Terms and Conditions in whole or in part.
Users under the Age of 18
If you are under the age of 18, do not provide any personally identifiable information on this website without the knowledge and permission of your parent or guardian.
International Users
The ShopAscents.com website is controlled, operated, and administered from within the United States of America. Aeroscena makes no representation that this website or the products on this website are appropriate or available for use outside the United States. You are prohibited from accessing this website from countries or territories where any content or products on this website might be illegal or prohibited or where purchase or use of our products may violate any U.S. export laws or regulations.
Privacy and Security
Please refer to our Privacy Policy for information about how your information is collected and used by Aeroscena and about the measures we employ to protect the information transmitted to or from this website.
Other Website Links
Third party websites that link to this website or that are linked to by this website and visited by a user from our website may have different policies, terms and conditions for use. Aeroscena is not responsible for the content, privacy practices, terms and conditions or any other aspect of such third party websites.
Copyright Notice
All content on this website, including but not limited to, information, illustrations, artwork, graphics, photographs, design and text are the exclusive property of Aeroscena and are subject to applicable trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Aeroscena, by one of our affiliates or by third parties who have licensed or assigned their rights, interests or materials to Aeroscena. Users of this website may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content without first obtaining the express written permission of Aeroscena except with applicable copyright and trademark notices in place for the sole personal use of individuals and entities wishing to review, consider, purchase or otherwise engage in retail or wholesale transactions involving, Aeroscena's products, and to conduct business with or contact Aeroscena. Aeroscena reserves all of its intellectual property rights to any content downloaded from this website.
Inaccuracy Disclaimer
We strive to provide accurate product and pricing information. However, typographical errors, inaccuracies or omissions that relate to product descriptions, pricing and availability may sometimes occur. Aeroscena reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order), and will not be responsible or liable in any way for any such errors, inaccuracies or omissions.
We have done our best to display and describe as accurately as possible the products shown on this website. However, we cannot guarantee that your monitor's display of colors and images will be accurate or that you will concur with our description of the products on this website, and Aeroscena is not responsible or liable in any way for any such inaccuracy.
Medical Disclaimer
The statements about the products on this website, on our product packaging and in our company literature have not been evaluated by the Food and Drug Administration. Our products are neither designed nor intended to treat, diagnose or cure any medical or health condition.
Limitation of Liability Regarding Website Use
This website and all content available on this website are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. By using this website, you acknowledge and agree that Aeroscena is not liable for any damages of any kind whatsoever, including any direct, indirect, special, consequential or monetary damages, including fees and penalties, in connection with use of this website and any of its features or connectivity to or obtained from this website, including information submitted to or from this website. If you are dissatisfied with any of the content of this website, your sole and exclusive remedy is to discontinue using the website.
Consent Agreement
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Ohio without giving effect to any principles or conflicts of law. If any term or condition contained herein shall be ruled unlawful, void or for any reason unenforceable by a court of competent jurisdiction, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
PURCHASE TERMS AND CONDITIONS
By purchasing any product from this website, you agree to the following Terms and Conditions:
Payment
Payment is due upon placement of an order unless otherwise agreed to in writing by us. Any payment not made to us when due shall be subject to a carrying charge of one and one half percent (1 1/2%) per month on the unpaid balance until paid.
Shipment; Taxes, Duties and Fees
Unless otherwise provided for in writing by us, all shipments will be made Ex Works from our facility (exclusive of sales, use, excise and other taxes, duties and taxes on exports and imports, brokerage and customs arrangements and fees, insurance, documentation and forwarder fees, storage and handling, fees associated with brokerage and freight beyond U.S. port of exit and any other taxes or fees of a similar nature (collectively “Taxes and Fees”)), and title and risk of loss to the products purchased from Aeroscena shall pass to (and payment of all Taxes and Fees are the responsibility of) you. All shipments will be made in our standard shipping packages addressed to you at the address you have provided to us.
Customs Clearance
You shall perform the functions necessary to clear the products through all United States and non-United States customs and similar controls, and you shall arrange for the transportation of products to the delivery point.
Acceptance
You shall inspect all products purchased promptly upon receipt thereof at the shipping destination and may reject products only in accordance with the Return Policy. Products not rejected by written notification to us from you within 30 days of receipt shall be deemed to have been accepted
If a product purchased is not as described on the website, your sole remedy is to return it as described in our Return Policy. If a product purchased by you was incorrectly priced, we will, at our discretion, either contact you to provide instructions or cancel your order and notify you of such cancellation.
Casualty and Availability of Supplies
Delivery of all or any part of products purchased is contingent upon our ability to manufacture and obtain the products, other goods, supplies, raw materials and services through our regular and usual sources of supply. In the event that we do not meet anticipated deliveries, we shall not be liable therefor and may, in our discretion without prior notice to you, postpone the delivery date(s).
Limited Warranty, Warranty Disclaimers and Limitations of Remedies and Liabilities
Aeroscena recommends only those applications for its products as described on our website, in our company literature and on our product packaging and hereby disclaims any liability for uses of our products other than those specified. We warrant that our products will be free from defects in materials and workmanship for the shelf life of the products indicated by the lot number and the expiry date on the products. Any product determined to be defective at the time of delivery will be replaced in accordance with these Terms and Conditions and our Return Policy provided that you have acted in accordance with their respective terms and conditions. We do not warrant against failures or damages caused by improper handling, improper storage, misuse or improper use or application of our products, use of our products not in compliance with instructions, contamination, or exposure of our products to heat, cold, water, liquids, or forces that damage our products.
EXCEPT AS SET FORTH ABOVE, WE MAKE NO OTHER WARRANTIES CONCERNING OUR PRODUCTS WHATSOEVER. WE DISCLAIM AND EXCLUDE ALL OTHER EXPRESS WARRANTIES AND ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, NON-INFRINGEMENT, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE CONCERNING THE PRODUCTS. YOU ACKNOWLEDGE AND AGREE THAT OUR OBLIGATION DESCRIBED IN THIS PARAGRAPH AND OUR RETURN POLICY IS YOUR SOLE REMEDY BARGAINED FOR WITH US IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES. IN NO EVENT WILL OUR LIABILITY EXCEED THE PAYMENT WE RECEIVED FROM YOU FOR THE PRODUCTS IN QUESTION. OUR OBLIGATIONS DESCRIBED IN THIS PARAGRAPH AND OUR RETURN POLICY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY AGAINST US FOR ANY LIABILITY WITH RESPECT TO THE PRODUCTS WHETHER ANY CLAIM FOR RECOVERY IS BASED UPON OR ARISES OUT OF THEORIES OF CONTRACT, NEGLIGENCE, TORT (INCLUDING STRICT LIABILITY) OR OTHERWISE PROVIDED THAT THE FOREGOING LIMITATIONS SHALL NOT APPLY FOR ANY LIABILITY WHICH MAY NOT BY APPLICABLE LAW BE EXCLUDED OR LIMITED. YOU AGREE THAT NO OTHER REMEDY SHALL BE AVAILABLE TO YOU OR ANY USER AND THAT IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, (INCLUDING WITHOUT LIMITATION LOSS OF INCOME, LOSS OF TIME, LOSS OF SALES, COST OR REPLACEMENT ITEMS, CLAIMS ASSERTED BY YOU OR ANY USER, INJURY TO PERSONAL PROPERTY, OR INJURY TO ANY PERSON, WHETHER OR NOT OCCASIONED BY OUR NEGLIGENCE) REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT PRODUCT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NO ACCOMMODATION BY US TO YOU, WHETHER BY ATTEMPT, EFFORT OR PROMISE TO REPLACE, AND WHETHER FOR SALES POLICY OR OTHERWISE SHALL ESTABLISH ANY ADDITIONAL LIABILITY OF OURS OR ANY CONTRACT TERM INCONSISTENT WITH THE TERMS HEREIN.
A suit based on any cause of action must be commenced within one year from the earlier of the date of purchase or delivery of the product in question.
Pricing Policy
The prices displayed on our website are quoted in U.S. Dollars and are valid and effective only in the U.S., and such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. While we do our best to assure that the taxes quoted for a particular order are accurate for the applicable location to which the order is being shipped, should an erroneous quote be provided, we will notify you of such error before finalizing and shipping your order. You will be responsible for the payment of all applicable taxes, regardless of the amount quoted on this website at the time of your order.
Cancellation
We may cancel or terminate all or part of our agreement with you immediately upon the happening of any of the following: your material delinquency of any of your obligations hereunder or with respect to any other order or transaction with us; institution of any proceedings by or against you or any of your property under any law dealing with bankruptcy, insolvency, receivership or other relief of debtors; your assignment of property for the benefit of creditors; or any event, whether or not similar to the foregoing, which in our good faith belief materially impairs the prospect of payment or performance by you hereunder. Our right to cancel or terminate set forth herein may be exercised by us without liability.
IN ALL CASES CLERICAL ERRORS ARE SUBJECT TO CORRECTION.




